Returns are easy with Gatherings. As long as the merchandise is unused and in its original packaging, you may return any item to us within 60 days for a full merchandise refund! We NEVER charge a restocking fee. There are easy to follow return instructions on the reverse side of the invoice that is included with your order. Of course, please feel free to contact our customer service representatives at 1-800-468-2769 if you have any questions.

Security

Gatherings guarantees that your credit card information will be secure. If you find unauthorized charges on your credit card as a result of shopping our site you won't pay a cent.

Here's how it works
Under the Fair Credit Billing Act, your bank cannot hold you liable for any fraudulent charges in excess of $50.00. If your bank does charge you the $50.00 fee, and the unauthorized charges resulted through no fault of your own from purchases made at GatheringsCatalog.com, we will reimburse you the full amount of the liability, up to $50.00. You must first notify your credit card provider in the manner required by the provider if you believe unauthorized charges have appeared on your account.

The importance of security for all personally identifiable information associated with our customers and visitors is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers.

Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption. SSL is the leading standard for encrypting and transmitting sensitive data over the web. When you see 'https' rather than 'http' in your browsers address window, you are exchanging encrypted data with our server. This will prevent outsiders from obtaining any credit card information or personal data as it is sent to our servers. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at Gatherings.

Any information you type in is encrypted (if you are using Netscape or Internet Explorer look for the solid key (Netscape) or padlock (Internet Explorer) at the bottom of your browser. This lets you know that you are operating in a secure environment).

Order & Charge Policy

To help maintain our great low prices many of our items are specially ordered for you from the manufacturer and your credit card will be charged at the time you place your order. This acts as a deposit on the order. If you choose to cancel your order prior to shipment you will receive a full credit for the deposit.

Pricing

Despite our best efforts, a small number of the items in our catalog may be priced incorrectly. If we discover an error, we will do one of the following: